This year our management team have striven to build upon the foundation created over the past decades across all areas of the business. Our focus has been one of “continuous marginal improvement” and now at the end of the year it is heart-warming to reflect on the achievements and progress we have made.
Our improved recruitment strategy and training of new sales staff has led to greater staff retention and record growth in new business. Our apprenticeship scheme has been a resounding success in providing greater support to the sales team and improved customer service.
Our warehousing/logistics and business management systems have also all been revamped and significantly developed to enable us to be more efficient and effective across all areas of the business.
We have continued to extend our product offering with exciting new brands and technology that are in line with industry developments, changing market conditions and the needs of our customers.
Whilst our financial reporting has yet to be finalised I am pleased to announce unaudited accounts suggest we have achieved double digit growth in both turnover and profit.
We look very much look forward to working with our customers to jointly address the challenges and opportunities of the new financial year.